It's time for technology's EQ to match its IQ.
Pamela believes in a future with feeling. An expert on our emotional relationship with tech, she has a background spanning design, technology, psychology, literature, and cultural studies. Her work brings together empathy research, affective computing, and expressive interfaces to make technology more human.
Pamela is faculty at Pratt Institute in NYC where she teaches the next generation of designers about the emotional side of technology. Whether documenting new internet emotions or asking people to confront their digital alter egos or encouraging people to prototype social bots, Pamela’s work is aimed at understanding how technology can help us be human.
Pamela advises designers, developers, and decision-makers on how to create technologies with greater emotional intelligence. She’s leading the development of a next-generation research platform, SoundingBox, to better understand human experience with technology.
Pamela’s work has appeared in The New York Times, NPR, Slate, CBC, and Quartz. She’s spoken at festivals like SXSW and NEXT, at major tech events like Web Summit and TNW, design conferences like Convey UX and Bump, specialized events like KES and CarHMI, corporate events at Facebook and Capital One and on the TEDx stage. She has delivered guest lectures at Parsons School of Design, Stanford Design School, and ASU’s Center for Science and the Imagination.
Her book on Emotionally Intelligent Design maps out how we can create a more empathetic future by blending machine and human emotional intelligence. Next, she’s working on a field guide to internet emotion.