Books
A bold new approach to design that will create more empathetic technology.
Emotionally Intelligent Design
In this smart, playful, and provocative book, Pamela argues that emotion has become a blindspot in design, especially when it comes to technology. Emotional artificial intelligence and VR empathy promise to fix technology with more technology. The real power is in that layer between people and product—design. Whether a designer, developer, information architect, product manager, entrepreneur, chatbot script writer, AI prompter, or UXer, Emotionally Intelligent Design urges you to reconsider the emotional side of technology and suggests new ways to design with a blend of human and machine emotional intelligence.
"Designers routinely claim that design makes technology more human...Emotionally Intelligent Design shows us how we rise to that challenge.” Khoi Vihn, Principal Designer at Adobe
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Indiebound
Emotionally Intelligent Design Book Tour
- PUSH / October 2019 / Munich, Germany
- Amuse UX / October 2019 / Budapest, Hungary [video]
- Emerce Eday / October 2019 / Amsterdam, Netherlands [interview]
- Ladies that UX / September 2019 / Boston, MA
- Front / August 2019 / Zurich, Switzerland
- UX London / June 2019 / London, England
- UX Lisbon / May 2019 / Lisbon, Portugal
- Collision / May 2019 / Toronto, Canada
- Design + AI / May 2019 / Toronto, Canada
- HOW Design / May 2019 / Chicago, IL
- NextM / May 2019 / Copenhagen, Denmark
- Book Launch Party / April 2019 / New York, NY
- SXSW / March 2019 / Austin, TX [feature]
- World Usabilty Day / February 2019 / New York, NY
- Smashing / February 2019 / New York, NY
Digital Fix
It’s easy to catalogue all the failings of tech, now it’s time to start the harder task—how do we fix it? This collection of essays from futurists, ethicists, AI experts, and tech creators hints at a more positive future for technology. Includes Pamela's chapter about Design for Well-Being.
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